Your privacy is important to us. This policy explains how RewardPro collects, uses, stores, and protects your personal data when you use our platform and services.
1. Information We Collect
We collect the following types of information when you register and use RewardPro:
1.1 Personal Information
- Name — As provided during registration
- Email Address — For account verification, login, and notifications
- Mobile Number — For OTP verification and SMS notifications
- KYC Documents — Aadhaar card, PAN card, or other government-issued ID for identity verification
- Bank/UPI Details — For processing withdrawal payments
1.2 Usage Information
- Task submissions and screenshots
- Login history and IP addresses
- Device information and browser type
- Transaction history and wallet activity
- Referral data and commission records
1.3 Automatically Collected Data
- Cookies and session data for authentication
- IP address for security and fraud prevention
- Browser and device identifiers
2. How We Use Your Information
We use collected information for the following purposes:
- Account Management — To create and manage your account, verify identity via KYC
- Task Processing — To validate task submissions and credit rewards
- Payments — To process withdrawals and subscription payments
- Communication — To send transactional emails, SMS notifications, and important updates
- Security — To detect fraud, prevent scam submissions, and protect the platform
- Improvement — To analyze usage patterns and improve our services
- Legal Compliance — To comply with applicable Indian laws and regulations
3. Data Storage & Security
We implement industry-standard security measures to protect your data:
- All passwords are hashed using secure algorithms (bcrypt)
- KYC documents are stored securely with restricted access
- Financial transactions are logged with audit trails
- Two-factor authentication (2FA) is available for added security
- Regular security assessments and monitoring
Your data is stored on secure servers within India. We retain your personal data for as long as your account is active or as required by law.
4. Data Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share data only in these cases:
- Payment Processors — Razorpay or UPI providers for processing transactions
- SMS/Email Gateways — For sending notifications (Fast2SMS, MSG91, Twilio, etc.)
- Sub-Admins — Limited user data visible to assigned sub-admins for management purposes
- Legal Requirements — When required by law, regulation, or court order
- Fraud Prevention — To investigate or prevent fraudulent activity
5. Cookies
We use essential cookies for:
- Authentication and session management
- Remembering your preferences (e.g., dark mode)
- CSRF protection for form security
We do not use third-party tracking or advertising cookies.
6. Your Rights
As a user, you have the right to:
- Access — Request a copy of your personal data
- Correction — Update or correct inaccurate information
- Deletion — Request deletion of your account and associated data (subject to legal retention requirements)
- Opt-out — Unsubscribe from promotional emails at any time
- Data Portability — Request your data in a machine-readable format
To exercise any of these rights, contact us at the email provided below.
7. Children's Privacy
RewardPro is not intended for users under the age of 18. We do not knowingly collect personal information from minors. If we discover that a minor has registered, we will delete their account and data promptly.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top. We encourage you to review this page periodically. Continued use of the platform after changes constitutes acceptance of the updated policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us: